Privacy Policy

1. Introduction

This Privacy Policy applies to the website operated by Yudila Ventures Private Limited (“Yudila,” “we,” “our,” or “us”). The purpose of this policy is to help visitors, potential customers, partners, and business users understand how information submitted through this website is handled.

2. Scope of this Policy

This policy applies to information submitted through the Yudila website, including Request Demo forms, Start Free or Request Access forms, Contact forms, and other business enquiry forms. At the current stage, the website is primarily used for information, enquiry handling, lead capture, guided onboarding, and product communication.

3. Information We Collect

Depending on the form you submit, we may collect the following information:

• Full name and business contact details
• Email address and phone number
• Company name or business name
• City, country, or location details voluntarily provided
• Business type, requirement category, or export workflow interest
• Preferred demo time or scheduling preference
• Message details, enquiry content, or onboarding request information
• Basic submission context such as page title, page URL, and source page

We do not intentionally request highly sensitive personal data through public website forms. Users should avoid submitting passwords, financial credentials, confidential documents, government identifiers, or unrelated sensitive information through the website.

4. How We Use Information

We may use the information collected through the website for the following purposes:

• To respond to enquiries, demo requests, and request access submissions
• To contact users regarding Yudila’s platform, workflow modules, or onboarding support
• To understand business requirements related to export workflow automation
• To manage internal lead records and communication follow-ups
• To improve website forms, content, product positioning, and user experience
• To share relevant updates where the communication is connected to the user’s request or interest

5. Form Submissions and Lead Data

When a user submits a website form, the submitted information may be stored in internal lead records and used by the Yudila team for follow-up. Submitting a form does not automatically create a platform account or guarantee access to any product dashboard. It allows our team to review the request and contact the user where appropriate.

6. Third-Party Tools

To operate website forms and manage enquiries, Yudila may use third-party tools such as Google Sheets, email services, hosting services, and communication tools. These tools help us receive, organize, and respond to enquiries submitted through the website. We use such tools in good faith and take reasonable steps to restrict access to authorized persons.

7. Data Sharing

We do not sell your personal information. We do not trade or share your information with third parties for unrelated marketing resale. Information may be processed or shared only in limited circumstances, such as with authorized internal personnel, technology tools used for form processing, or where required by law, regulation, or lawful request.

8. Data Retention

We may retain submitted information for as long as reasonably necessary for enquiry management, onboarding communication, business follow-up, internal records, product interest analysis, and legal or administrative purposes. If the information is no longer required, we may delete or archive it in a reasonable manner.

9. Data Security

We take reasonable administrative and technical measures to protect information submitted through the website from unauthorized access, misuse, alteration, or loss. However, no internet-based system can guarantee absolute security, and users should submit information with that general understanding.

10. Cookies and Analytics

The website may use basic technical functionality necessary for website operation. In the future, Yudila may use analytics or performance tools to understand website traffic and improve user experience. If broader tracking, advertising, or advanced analytics tools are introduced, this Privacy Policy may be updated accordingly.

11. Third-Party Links

The website may include links to third-party websites or platforms such as WhatsApp, LinkedIn, YouTube, Instagram, Facebook, and other external services. Once you leave the Yudila website, your interaction with such platforms is governed by their own privacy policies and terms.

12. User Choices

You may choose not to submit information through website forms. However, this may limit our ability to respond to your enquiry, provide onboarding support, or schedule a demo. If you wish to request correction or deletion of information previously submitted, you may contact us using the details provided below. Such requests will be reviewed subject to legitimate business, legal, or recordkeeping needs.

13. Updates to this Policy

Yudila may update this Privacy Policy from time to time to reflect changes in our website, tools, business processes, legal requirements, or product features. Any updated version will be posted on this page with a revised date where appropriate.

14. Contact Us